How This FAQ Works for You
This page covers the questions that come up most when you're setting up your account, moving money, or navigating the lobby for the first time. We've organised it around the things that actually matter: how local payments clear, what happens after you submit a withdrawal, how to reach us when something isn't working, and how to get into the games from your
phone. Deposits via bKash, Nagad, or Rocket are processed through the wallet number shown in your account's deposit section — open the app, send to that number, confirm with your PIN, and the balance appears in your account wallet. Withdrawals go back to the same wallet you deposited from, after a standard identity check on your account. Players in Dhaka and Chittagong
use this flow daily without needing a desktop. If a step isn't clear, our support team is reachable through the channels listed below.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet