Reference

Terms That Govern Your tk199 Account

These terms set out what you agree to when you open and use a tk199 account — covering deposits via bKash, Nagad or Rocket, how your wallet works, and what we expect from you.

Account eligibilityWallet & payment rulesFair use policyJurisdiction notice
tk199 Terms That Govern Your tk199 Account
HOW WE OPERATE

Account Security and Your Rights

Your account security matters to us. We use encrypted connections for every session and require OTP verification when you log in from a new device or change your registered mobile number. If you believe your account has been accessed without your permission, contact support immediately and we will freeze the account while we investigate.

Data Handling

We collect only the information needed to run your account — your mobile number, wallet details, and transaction history. We do not sell this data to third parties.

Account Security

OTP verification is required for new device logins and any change to your registered bKash, Nagad or Rocket wallet number.

Retention Policy

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable law.

Requesting Changes

To update your registered details or request a copy of your account data, contact support through live chat with your account ID ready.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you want to raise a concern about how they apply to your account, our support team can help. You can reach us through live chat inside your account dashboard, by email, or through our social channels — whichever is easiest from your phone.

Team online

Live Chat

Open your account dashboard and tap the chat icon to reach us directly about any terms or account question.

Email Support

Send your query to our support address and we will respond with a reference number so you can track the conversation.

Social Channels

Message us on our official social pages for general terms questions — we monitor these daily for account-related queries.

Common Questions About These Terms

Here are the questions we hear most often about how these terms apply to real account situations on tk199.

These terms apply to anyone who opens or uses a tk199 account. Eligibility depends on your age and whether your use is lawful in your region — check your local law before registering.

We post any changes to this page with an updated date. Continuing to use your account after that date means you accept the revised terms. We aim to give reasonable notice for significant changes.

If we close your account for a terms breach, any remaining wallet balance is reviewed. Funds from verified deposits are returned to the original payment method after our review is complete.

Contact support via live chat with your account ID. We will confirm your identity through OTP and send your data summary to your registered contact within a reasonable timeframe.

Yes. Where any part of these terms conflicts with the law in your jurisdiction, local law takes precedence for that part. The remaining terms continue to apply to your account.

Violations include using someone else's bKash or Nagad wallet, creating multiple accounts, attempting to manipulate wallet transactions, or accessing the platform from a region where it is not available.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.